Terms & Conditions Overview

This page is a woven agreement—between hands, heart, and honour. Please read these Terms of Use carefully before using this website.

Effective from: 16/07/2025

By engaging with our services, attending workshops, or purchasing offerings, you agree to the terms set out below. We honour transparency, cultural respect, and care in every interaction.

Acknowledgment of Country

At Maldhaany Waya we honour and respect the Turrbal and Yuggera people, the Traditional Custodians of the lands and waters where this work is made and offered, we also Acknowledge every other nation as well and pay respect. We pay respect to the Elders — past, present, and emerging — and Acknowledge that sovereignty was never ceded. May our work walk gently with spirit, respect, culture, and Country.

Cultural Sensitivity & Story Protection

  • Our offerings are shaped by cultural wisdom and Ancestral connection.

  • Stories, ceremonies, and practices shared during services must not be reproduced or taught without written consent.

  • We ask all participants to engage with cultural respect and emotional presence.

Privacy & Personal Information

  • All personal details shared during services are held in strict confidence.

  • Your data will never be sold, shared, or used beyond the scope of service unless legally required or with explicit permission.

  • For details, see our Privacy Policy below.

Bookings & Payments

  • Bookings require payment at the time of confirmation, unless prior arrangement is made.

  • Payment confirms your place and supports the gathering of ceremonial elements and materials.

  • Accepted payment methods include, bank transfer, PayPal, Afterpay, Klarna and cash.

Cancellations & Refunds

  • Cancellations made less than 48 hours before an appointment may incur a partial fee.

  • Full refunds or rescheduling options are offered in cases of illness, cultural obligation, or emergencies.

  • Product returns are available within 14 days for faulty or misdescribed items.

    Shipping & Fulfilment

    Orders are prepared with intention and sent via Australia Post or courier. Please allow 2–5 business days for dispatch. We also offer local pickup from our studio — a gentle option for those nearby.

Workshop & Product Use

  • Products and tools shared during workshops are for personal use only, unless otherwise stated.

  • We reserve the right to remove participants who act in ways that disrupt the circle or compromise safety and respect.